Refund policy

🧾 RETURN POLICY

We are committed to quality. If you receive a bad print or a defective shirt, such as holes, ripped seams, or similar issues, please contact us within 30 days. Let us know the order number and the issue, and we’ll reprint the item at no cost to you or issue a refund. Because items are made to order, we are not able to accommodate returns for reasons other than defect.

FIRST-TIME FIT GUARANTEE

If your shirt doesn’t fit the way you expected, we’ll print one replacement tee in a different size at no charge. You just cover shipping. This first-time fit exchange is available once per customer on their first order.

 

Casual Genius is operated by BotLabs LLC d/b/a Casual Genius. All customer support, order review, replacement, refund, and exchange decisions are handled by Casual Genius as the customer-facing store operated by BotLabs LLC.